FAQ'S
Frequently Asked Questions
How can I make a payment?
You can make payments using the following payment methods: MasterCard, Google Pay, Apple Pay, American Express, Discover, PayPal, and Visa. You can also choose to pay in 4 interest-free installments for orders over $50.00 with Shop Pay.
Will this rice oil grow my hair back if I have alopecia?
Yes, we have helped many women with alopecia regrow their hair. However, several factors must be considered, such as the type of alopecia you have, how long you have experienced hair loss, and whether your follicles are open or closed. If you need assistance in answering these questions, please reach out to one of our chemists at 504-339-0774.
How do I get in touch with your team?
You can contact our team using the following details:
Customer Service: 504-339-0774
Email: contact@saymyhair.com
How does your subscription work?
We no not offer subscriptions at this time.
Why do you not offer a return/refund policy?
Due to contamination concerns, we do not accept returns or exchanges for our "Miracle Rice Oil." Unless product has been received damaged.
What if I received a damaged product?
No worries. Please inspect your order upon receipt and contact us immediately (within 7 days of its delivery date) if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right immediately.
For any return questions, you can always contact us at contact@saymyhair.com or via phone at 504-339-0774.
How long will it take for me to see some growth?
Typically, our customers see results as early as 14 days. We suggest you use your oil at least 3-4 times a week for the best results.
Can you ship outside the USA?
Yes, we also offer international shipping.
What is the delivery timeline?
The expected delivery timeline for local orders is 2-3 business days shipping, once your order has been shipped. While international orders can take 2-3 weeks to deliver.
Can I use the Miracle Rice Oil on relaxed hair?
Absolutely. It can be used on all hair types.